FAQ

177bet FAQ — VIP, Deposits,
Withdrawals and Mobile Play

From VIP cashback to bKash withdrawals, Nagad deposits to the mobile app — this page has detailed answers to the most frequently asked questions players have about 177bet.

Whether you are new to 177bet or a returning player, you may have questions about opening an account, making your first deposit, claiming a bonus, VIP cashback, withdrawing via bKash or Nagad, and playing without interruption on mobile. This FAQ page covers four key topics — VIP benefits, deposits, withdrawals, and mobile play — all in one place. If you run into any issue with 177bet casino or 177bet cricket betting, read through the questions below first — if you still cannot find an answer, our support team is always ready to help.

VIP Cashback

VIP Benefits


177bet's VIP program has four tiers. The Bronze tier offers up to 0.4% weekly cashback, Silver offers 0.8%, Gold offers 1.1%, and the highest tier, Platinum, offers up to 1.5% weekly cashback. The cashback for each tier is calculated based on the net loss for the week.

Your VIP tier at 177bet gradually upgrades as you play regularly and stay active. The more games you play and the more active you keep your account, the sooner you get the chance to move to a higher tier. Moving from Bronze to Silver, Silver to Gold, and Gold to Platinum depends entirely on your regular participation. For the full conditions, see the 177bet VIP page.

Your net loss is what remains after subtracting your total winnings from your total losses for the week — cashback is calculated on this amount according to your tier. Example: if you are a Gold member and your net loss for the week is ৳20,000, your cashback at 1.1% will be ৳220. This amount is automatically credited to your 177bet account.

In addition to cashback, higher-tier VIP members at 177bet receive priority customer support, faster withdrawal processing, and special promotional offers. Platinum tier members enjoy the most benefits. The full list of benefits for each tier is detailed on the 177bet VIP page.

For full details on how 177bet's weekly cashback process works, it is best to contact live chat support directly. The support team is available in Bengali seven days a week, 24 hours a day, and will help you check your account's weekly cashback status. The specific cashback rules can also be found on the Terms and Conditions page.

The specific conditions for VIP tier upgrades and downgrades are detailed in 177bet's Terms and Conditions. Generally, maintaining regular activity keeps you at your earned tier. If you want to know whether a long period of inactivity can change your tier, contact the support team.
Deposit

Deposit Money


After logging into your 177bet account, go to the deposit option and select bKash. Complete the bKash payment to the number shown on screen, then confirm with the transaction ID. The minimum deposit amount is ৳100. Your balance is usually updated within a few minutes. If you run into any issues, go to the 177bet login page to make sure you can access your account.

Yes, you can also deposit money at 177bet using Nagad. The process is similar to bKash — select Nagad from the deposit menu, make the payment to the number shown, and confirm with the reference ID. The minimum deposit is ৳100. Besides bKash and Nagad, deposits are also possible through Rocket, Upay, and bank transfer.

To play slot games or any other game at 177bet, the minimum deposit amount is ৳100. This applies to all deposit methods — bKash, Nagad, Rocket, Upay, and bank transfer all require a minimum of ৳100. You can start playing slots, casino, and sports betting even with a small amount.

Details about fees and charges related to the deposit process at 177bet are available on the Terms and Conditions page. Any conditions that apply depending on the deposit method can be found there. If you want to confirm whether a specific method carries any charges, you can ask directly via live chat.

Yes, deposits into 177bet can also be made via bank transfer. Transfers are possible from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Sonali Bank. You can deposit a minimum of ৳100. Bank transfer processing may take a little longer than mobile banking.

177bet offers new members a 200% welcome bonus, up to ৳10,000. This means you get double your first deposit as a bonus. For example: if you deposit ৳1,000, you get ৳2,000 as a bonus, making your total balance ৳3,000 — however, to withdraw the bonus, you must wager the bonus amount 15 times (৳2,000 × 15 = ৳30,000). Read the full bonus terms on the Terms and Conditions page.
Withdraw

Withdrawal Questions


After submitting a withdrawal request at 177bet, the process is usually completed within 1 hour. This timeframe applies to all mobile banking methods — bKash, Nagad, Rocket, and Upay. Bank transfers may take a little longer. If your withdrawal is delayed for any reason, contact us via live chat.

The minimum withdrawal amount from 177bet is ৳1,000. This limit is the same for all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Before making a withdrawal request, make sure your account has enough withdrawable balance.

Yes, 177bet's withdrawal service is available 7 days a week, 24 hours a day. Even if you submit a withdrawal request on Friday, Saturday, or a public holiday, it is usually processed within 1 hour. The same applies at night or early in the morning — 177bet remains active around the clock.

For security reasons, 177bet only approves withdrawals to a wallet or bank account registered in the account holder's own name. This means your bKash, Nagad, Rocket, or Upay number must be registered under your own identity. Sending to a third party's wallet is against the rules and the request may be cancelled.

To withdraw winnings from a bonus, you must first meet the specified wagering requirement. For the welcome bonus, you must wager the bonus amount 15 times. For example: if you receive a ৳10,000 bonus, it becomes withdrawable after wagering ৳1,50,000. The wagering conditions may differ for each promotion — read the Terms and Conditions.

Cancelling a withdrawal request depends on the status of the process. If the request is still being processed, you can contact live chat to ask for a cancellation. However, once the process is complete, cancellation is not possible. Act quickly, as 177bet withdrawals are generally completed fast.
Playing on Mobile

Playing on Mobile


Yes, 177bet's Android (APK) app is available. The app can be obtained through official channels. Detailed information about the 177bet APK is provided on the dedicated page. Avoid downloading the APK from unofficial sources — doing so may pose a security risk.

Yes, 177bet's iOS app is also available and works well on iPhone and iPad. The app can be obtained through official channels. Visit the app page to learn more about the 177bet app. The app works correctly on recent versions of iOS.

Absolutely. The 177bet website is fully optimised for mobile browsers. You can open the site directly from any modern browser — Chrome, Firefox, or Safari — and enjoy slots, live casino, and cricket betting. The mobile experience is on par even without installing a separate app.

On Android, open 177bet in Chrome, tap the three-dot menu at the top, and select "Add to Home Screen" — a shortcut icon will be created. On iPhone, open the site in Safari, tap the share icon, and select "Add to Home Screen". This lets you open the site with one tap, just like an app.

When a connection is lost, the game's server-side state is saved — logging back in resumes the game from where it left off. However, for live games or real-time games like Aviator, the server determines the result of any ongoing round, so if a network issue causes an unexpected situation, report it to live chat immediately.

177bet runs smoothly on Android 6.0 or above and iOS 12 or above. Most games also run on older budget phones via the mobile browser version, though for graphics-intensive live casino games, a stable internet connection and at least 2 GB of RAM will give a better experience.

Still have questions? Our support team is here to help

If you didn't find the answer to your question above, contact the 177bet support team through any of the channels below. Support is available in both Bengali and English.

Live Chat Support
Available 7 days a week, 24 hours a day. Log in to the site or app and start a live chat at any time — you can communicate in Bengali.
Email Support
For detailed queries or account-related matters, you can reach us by email: [email protected]

The support team is specially prepared to assist with any responsible gaming matters. All casino and betting activities at 177bet are for users aged 21 and above.